Originally posted by Sapper06
I think the training needs to be on when and how to allow people to use the restroom.
Also, when and how to politely inform people that they need to buy something or leave.
And I like Starbucks Pikes Peak coffee, or whatever their normal brew is. I work in Airports, work nights a lot, and a Large coffee with a shot of espresso is my normal pre shift purchase. They call it a "redeye". I call it "Liquid plumber"
It ensures that an hour or so later I get to take a good 10 minute poo break.
Apparently many of the Starbucks locations have trouble with homeless people that hang out and use the restroom to clean up so asking people to buy or leave is not some foreign concept and is not a new phenomenon for specific Starbucks sights.
I also read that the manager in question no longer works for the company and that is pure speculation on my part but any time there is that quick of a resolution that involves a manager losing his position, my guess is that he/she was given an incredibly lucrative offer to resign. It works the same way as a settlement, cheaper for the company to give the manager the equivalent of 3-5 years salary than have it be a story for the next 6 months, also cheaper then litigating a wrongful termination suit and having every detail play out publicly.
Any money spent on training, especially when the plan for the training is announced publicly, is advertising gold.
Bottom line, felllas that were asked to leave will profit, manager likely profited, Starbucks will make a short term investment but will likely end up profiting in the long run from the incident. Everybody wins.
I think the training needs to be on when and how to allow people to use the restroom.
Also, when and how to politely inform people that they need to buy something or leave.
And I like Starbucks Pikes Peak coffee, or whatever their normal brew is. I work in Airports, work nights a lot, and a Large coffee with a shot of espresso is my normal pre shift purchase. They call it a "redeye". I call it "Liquid plumber"
It ensures that an hour or so later I get to take a good 10 minute poo break.
Apparently many of the Starbucks locations have trouble with homeless people that hang out and use the restroom to clean up so asking people to buy or leave is not some foreign concept and is not a new phenomenon for specific Starbucks sights.
I also read that the manager in question no longer works for the company and that is pure speculation on my part but any time there is that quick of a resolution that involves a manager losing his position, my guess is that he/she was given an incredibly lucrative offer to resign. It works the same way as a settlement, cheaper for the company to give the manager the equivalent of 3-5 years salary than have it be a story for the next 6 months, also cheaper then litigating a wrongful termination suit and having every detail play out publicly.
Any money spent on training, especially when the plan for the training is announced publicly, is advertising gold.
Bottom line, felllas that were asked to leave will profit, manager likely profited, Starbucks will make a short term investment but will likely end up profiting in the long run from the incident. Everybody wins.
