Originally posted by ken-in-rockwall
Obviously, you are NOT in customer service business. IF they don't like it, they will go elsewhere with their money.
RL example -- Walmart will always take returns back.. period.. why do you think people keep going back..
Originally posted by SpringfieldSkins
Yeah, if you're flipping burgers or selling electronics, the customer is always right. I manage a high volume auto service station. I'll be the first to say that the customer is hardly ever right. I have a feeling that this is a similar circumstance. Sure, we pay, but do we know what is best for the game.
Do we know what "real" affects our attributes, VA's, SA's and AEQ have on the sim? Unless we are testers, we do not. Therefore, as customers, we are not in the correct position to say what is actually best for the game.
All we know is that our dots rule and we don't want that to change.
The fact of the matter is that it will change, for the overall good.