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Forum > FAQ's, Player Guides and Newbie Help > Who should I contact if I have a problem? (Admins and Mods)
Bort
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For support that requires admin approval or intervention, please use the "Support" link at the top of the page.

If you have a general question about how the game works, or strategy advice, etc, please post your question in the Newbie Questions forum or search for info using the forum search option. You will get a much quicker response from or mods or the community in general than you will via the support form.

Thanks!
Last edited Apr 13, 2008 14:32:10
 
Cybershot
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Update.

For general info, the current mods are:

Tim Harper, Galkuris, Jed, dirk41, bigtisme, Serenity, hud, scarletmbb, tpaterniti, norsemanvike, Asheme, madet0rder and Myself.

I believe that's it.

Last edited Jun 13, 2008 03:50:57
 
Bort
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Update:

Any time sensitive problems should NOT be sent to Bort. Please find a mod, or use the customer support form. PM's to me generally get buried pretty quick behind all the others I get, and I don't have a ton of time to answer questions, though I try. You may or may not get a response, and if you do, it's generally 5-10 days after you sent it.

If it's something that has to be addressed as quickly as possible because it's time sensitive (before nightly rollover, before a sim, etc), please contact a Mod and they will do their best to make sure we see it.

Please note that Mods are not employees of GLB, are volunteers, and they may or may not be around at all times. They regular Joes just like you, and are devoting their spare time to help us out.
Last edited Jun 27, 2008 17:58:12
 


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