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SalemShepard
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Ive been trying to get into my account that I created in S1. I played this game for like 40 seasons and quit. I changed my email address during this time away and have no access to the former email address. I've emailed GLB support but nobody ever emails me back. So am I just screwed forever? I still have flex points in that account but nobody ever emails me back..... Even a simple "sorry, we can't help you" would be nice at this point instead of just being ignored for the last 6 weeks..,..
Edited by SalemShepard on Feb 13, 2022 09:48:07
 
SalemShepard
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And I need access to that former email account because I can't remember the password to my GLB account...
 
Bluesman
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Try sending in a support ticket under the log in you made here explaining your situation.
 
Theo Wizzago
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Originally posted by Bluesman
Try sending in a support ticket under the log in you made here explaining your situation.


100% this ^^^^^. But be patient. There's only one Mod (DD) left that works and he's pretty busy with things at this time of the season prepping for the huge 'post season' team movements and all that stuff... besides the usual spam of requests by teams wanting into (or out of) leagues.


Oh! And link your old account to the message so they'll be able to do something... if they can. I would suggest applying for a NEW password myself.

Speaking of which, did you try the 'lost password' link when trying to log in? I've never had to use that but... maybe it works?
Edited by Theo Wizzago on Feb 13, 2022 11:50:03
 
Seric
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Originally posted by Theo Wizzago
100% this ^^^^^. But be patient. There's only one Mod (DD) left that works and he's pretty busy with things at this time of the season prepping for the huge 'post season' team movements and all that stuff... besides the usual spam of requests by teams wanting into (or out of) leagues.


Oh! And link your old account to the message so they'll be able to do something... if they can. I would suggest applying for a NEW password myself.

Speaking of which, did you try the 'lost password' link when trying to log in? I've never had to use that but... maybe it works?


The lost password thing sends an email to the email address linked to the account. They have no access to that account anymore (however, if they didn't delete the account, they can probably do the lost password thing with the email), so it'd be useless.
 
SalemShepard
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Thanks guys!!
 
Theo Wizzago
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Originally posted by Seric
The lost password thing sends an email to the email address linked to the account. They have no access to that account anymore (however, if they didn't delete the account, they can probably do the lost password thing with the email), so it'd be useless.


Ah. Didn't know it was an automatic thing. was hoping he could've input his new email address there. Thanks.
 


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