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Forum > Goal Line Blitz > It's been a minute so forgive me for asking
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Rikkhen
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How do you request a team to drop back down to the bottom for a restart? I can't find it.
 
.spider.
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Originally posted by Rikkhen
How do you request a team to drop back down to the bottom for a restart? I can't find it.


Well you have to do it before day 40. If you still want to do it now, you really need to get it done before day -8 of the new season. Put in a support request.

If you dont care about your current team can sell it and just buy a rookie team if some are available.
 
reddogrw
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Originally posted by .spider.
Well you have to do it before day 40. If you still want to do it now, you really need to get it done before day -8 of the new season. Put in a support request.

If you dont care about your current team can sell it and just buy a rookie team if some are available
.


buy the team first, before selling the old one - when you sell a team you can't buy another for 21 days
 
FOKKER
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Originally posted by reddogrw
buy the team first, before selling the old one - when you sell a team you can't buy another for 21 days


^^^^^
THIS
 
Rikkhen
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Support ticket sent
 
Pwned
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I've had a support ticket in for a few days now with no response.
 
.spider.
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Originally posted by reddogrw
buy the team first, before selling the old one - when you sell a team you can't buy another for 21 days


Good clarification.
 
.spider.
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Originally posted by Pwned
I've had a support ticket in for a few days now with no response.


3-5 days is pretty typical. My guess is they will get it done before season rolls over.
 
Rikkhen
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I just bought a new team in Rookie
 
Novus
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Originally posted by Rikkhen
Support ticket sent


Originally posted by Pwned
I've had a support ticket in for a few days now with no response.


It always takes Support (which at this point is Digital Daggers and a support staff of exactly zero) a few days to respond nowadays... usually 2-3 days, though sometimes longer. I imagine during the offseason, he prioritizes stuff that has to be done before season rollover first.

General advice for anyone who is thinking about putting in a Support ticket... basically, whenever I put in a Support ticket, I assume the response time will be about one week, and I plan accordingly. Sometimes stuff just happens and you don't know you'll need Support until you need them, but whenever possible, plan ahead if you know you're going to need Support to do something at some point. I've put in requests 3 weeks early before just to make sure I get onto DD's Outlook calendar.

Not saying you have to be happy that Support is this slow now, but... it is what it is. He's one guy, and there's not enough revenue for a larger staff, so... *exasperatedly resigned shrug.*
 
Rikkhen
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Originally posted by Novus
It always takes Support (which at this point is Digital Daggers and a support staff of exactly zero) a few days to respond nowadays... usually 2-3 days, though sometimes longer. I imagine during the offseason, he prioritizes stuff that has to be done before season rollover first.

General advice for anyone who is thinking about putting in a Support ticket... basically, whenever I put in a Support ticket, I assume the response time will be about one week, and I plan accordingly. Sometimes stuff just happens and you don't know you'll need Support until you need them, but whenever possible, plan ahead if you know you're going to need Support to do something at some point. I've put in requests 3 weeks early before just to make sure I get onto DD's Outlook calendar.

Not saying you have to be happy that Support is this slow now, but... it is what it is. He's one guy, and there's not enough revenue for a larger staff, so... *exasperatedly resigned shrug.*


Good stuff right there
 
Rikkhen
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I'm just hoping I can find dots to fill out a rookie team...…………...O_o
 
Pwned
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Originally posted by Novus
It always takes Support (which at this point is Digital Daggers and a support staff of exactly zero) a few days to respond nowadays... usually 2-3 days, though sometimes longer. I imagine during the offseason, he prioritizes stuff that has to be done before season rollover first.

General advice for anyone who is thinking about putting in a Support ticket... basically, whenever I put in a Support ticket, I assume the response time will be about one week, and I plan accordingly. Sometimes stuff just happens and you don't know you'll need Support until you need them, but whenever possible, plan ahead if you know you're going to need Support to do something at some point. I've put in requests 3 weeks early before just to make sure I get onto DD's Outlook calendar.

Not saying you have to be happy that Support is this slow now, but... it is what it is. He's one guy, and there's not enough revenue for a larger staff, so... *exasperatedly resigned shrug.*


I get it. No complaint, I was just informing Rikkhen that he may be waiting a few days.
 
TJ Spikes
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That's odd, I just saw DD a little while ago

https://m.imgur.com/gallery/66HK8SL
 
Novus
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Originally posted by TJ Spikes
That's odd, I just saw DD a little while ago

https://m.imgur.com/gallery/66HK8SL


 
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