Originally posted by wormser1971
you no longer view the game from a customers standpoint, but since you saw the conversation going that way you understand the customers point of view before you posted any of this... at least have the professionalism to know that when you use terms like "additions to offset revenue loss" we can understand that it means "money we will make to cover money lost"... you can't tell me that you guys sat there discussing this and said "we are gonna lose money, but make the customers happy" cuz that just aint true!
Oh I do view it from a customers standpoint. But bottom line is I work for a business and we have to account for revenue and it's part of my job to do that.
you no longer view the game from a customers standpoint, but since you saw the conversation going that way you understand the customers point of view before you posted any of this... at least have the professionalism to know that when you use terms like "additions to offset revenue loss" we can understand that it means "money we will make to cover money lost"... you can't tell me that you guys sat there discussing this and said "we are gonna lose money, but make the customers happy" cuz that just aint true!
Oh I do view it from a customers standpoint. But bottom line is I work for a business and we have to account for revenue and it's part of my job to do that.