Originally posted by seths99
I'm simply saying that if it was much more of a service industry rather than a for profit one, there wouldn't even be a question of being able to apply additional discounts, etc. Note that I have not shit on rams, I have merely said that he's a cog in the wheel. I get that he has little power. but still, the fact that he has some, at least the power to go out of his way to find a cheaper price if he wants to, illustrates the for profit nature
Would you want your prescription to take 3 hours so someone can furiously apply discount cards which may or may not even work with your insurance? It definitely is a service driven industry, where the industry standard for retail pharmacies across the board is 20 minutes per prescription from drop off to pick up. Everyone has the power to find a cheaper price for anything if they want to. You're acting like it's simple and insta-will discount. I dont look at the computer and think "Lower the price". I have to manually input every single card I will attempt to use. I have to submit each prescription one at a time to the third party insurance. I have to wait for them to receive it. I have to wait for them to approve or deny it. I have to wait for it to come back to my computer. I have to re-bag every individual prescription, and re-do the paperwork for every one even if it was denied. If everything is flawless, that takes 5 minutes. We do 500 prescriptions almost every week day. Wanna crunch the numbers on that?
My job is not to save you money. Im not your accountant. That is a simple good-will gesture I show to people who are kind. My job is to make sure your prescription is correct, safe, and prompt. And I am damn good at my job.