I fucking hate reviews. Hate them. Yet, I'm addicted to reading them.
If you look up reviews online, everything has horrible reviews. I've recently purchased a badass home security system. (The company is listed as top 5 in every ranking from every site for security systems.) Yet, when you read the reviews, it's nothing but people bitching about extra charges and not being able to cancel their contract - as well as just terms in their contract in general.
It's fucking annoying. It made me re-think my purchase as if I made a bad decision. Then, I remembered all the awful reviews I read about DirecTV and I fucking love DirecTV.
It's pretty much the same complaints you hear about satellite companies, phone companies... anything that you sign a contract for. People don't listen, don't pay attention, and think they can just cancel any time - so, they never go in with any commitment and end up getting a rude awakening.
Plus, no one ever writes good reviews. When everything is peachy, you don't care about taking the time to go and write about how good the service is. It's only pissed off people that make the effort.
And, don't get me started on restaurant reviews.
