pretty sure support handles any of those types of requests.... but there are no more changes to the game, thus no more bugs in classic. button should probably be removed, but that constitutes changing something, so it wont be removed. no changes in 10 seasons, and this is bothering you now? Last actual bug fix in the changelog was from july of last year, thats like 8 seasons ago.
Jul 17, 2013 - Fixed a few outside running plays which had broken lead blocker focus targets - Adjusted and cleaned up tackler pusuit method to help deal with some issues with path consistency and tacklers bumping into each other
clearly it wasn't fixed because any long run by a 130 speed PHB the defenders just block each other.
I think they actually handle bug support tickets? But I assume their job is more GLB2 than 1 right now? I dunno. Most of the moderating crew is irrelevant at this point.