If they do let this game go like that, I won't invest in others. Why bother if they will just repeat the process every time they get bored with one of their products?
Originally posted by MissingNola If they do let this game go like that, I won't invest in others. Why bother if they will just repeat the process every time they get bored with one of their products?
this is a reason why successful companies know how to manage public relations. You should be able to spin almost any decision into something that makes sense for everyone (or at least provides the majority incentive to try and do what the businesses agenda is).
There has been pretty much zero management of customer happiness here. The only admin who seemed to have a serious position with customer interaction was fired, allegedly with out explanation or any justification. The lack of any replacement is obviously telling, but there is a laundry list of other items (suggestions) that are never addressed or implemented that continue to permit the decline of customer approval.
Businesses can have difficulty ascertaining why they have a decline in business. Successful businesses are able to figure out the reasons , adapt and become successful again. I would surmise WGG figures GLB "classic" is a lost cause and decided to move on from it. That is sorta like treating the symptoms without figuring out the cause.
Originally posted by Moretti this is a reason why successful companies know how to manage public relations. You should be able to spin almost any decision into something that makes sense for everyone (or at least provides the majority incentive to try and do what the businesses agenda is).
There has been pretty much zero management of customer happiness here. The only admin who seemed to have a serious position with customer interaction was fired, allegedly with out explanation or any justification. The lack of any replacement is obviously telling, but there is a laundry list of other items (suggestions) that are never addressed or implemented that continue to permit the decline of customer approval.
Businesses can have difficulty ascertaining why they have a decline in business. Successful businesses are able to figure out the reasons , adapt and become successful again. I would surmise WGG figures GLB "classic" is a lost cause and decided to move on from it. That is sorta like treating the symptoms without figuring out the cause.